Delete your Cargo Connect account

Cargo Connect is published by Sclera Games. You can delete your Cargo Connect account and its data at any time, in the app or by email.

How to delete your account

You can delete your account in the app: open Settings, choose Delete, and type DELETE to confirm. Your account, email address, username, notification settings, push registrations, purchase records, and diagnostics are deleted right away. This device is signed out and the app's data on it is removed. Online games in progress are resigned; your opponents keep their games, with your name shown as “Deleted player”. Move logs are kept with no link to your account, and your username in them is replaced with “Deleted player”, including in logs uploaded by guests.

If you can't use the app, email privacy@cargoconnect.win from the address on your account and ask us to delete your account. We'll delete your account and the information linked to it.

What is deleted and what is kept

Account data is kept until you delete your account, and is then deleted.

Online games are kept so your opponents keep their games. When you delete your account, your name in them becomes “Deleted player” and they are no longer linked to your account.

Move logs are kept to tune game balance. When you delete your account, they are kept with no link to your account, and your username in them is replaced with “Deleted player”.

Diagnostics are deleted after 30 days. When you delete your account, your diagnostics are deleted right away.

Questions: privacy@cargoconnect.win. Full details are in the Privacy Policy.